Before we begin setting up your online form we require some basic information.

Please review the list below and email the details that relate to your tournament to info@eply.com.  Be sure to include any additional information relevant to your event that is not asked for here and any special requests you may have.

Viewing a registration form from one of our other clients may help you will the required information.  Please see our portfolio page for some examples.

If you have any questions about the requirements please contact us.

For all forms we need the following:

Golf Specific:

1. If you want sell sponsorship packages online what are they, how much do they cost and are there any golf entries, dinners, etc. included.
2. If you want to allow people to make additional cash donations, donate silent auction items or prizes.
3. The cost to register an individuals and foursomes.
4. The cost of extra dinner tickets if available.
5. The information you would like to collect from each player (name, email, address, handicap/index etc.).

General:

1. The date you would like your online form to be live.
2. The date you would like your online form to close.
3. Any graphic images such as logos that you would like to have on your form, see below for details.
4. Any text that you would like displayed at the top of your form (time, date, location, instructions etc.).
5. The fields you would like to have on your registration form (name, address, phone number etc.).  If you have a registration form from a previous event it may be easier for you to email or fax us a copy.
6. Which fields you would like set as mandatory to complete.
7. The website address you would like us to model the look of your form after.
8. The details of the confirmation email sent to participants after they complete the online form.  Please include the following:
   
   • 'From' email address that will display in the email.
   

   Tip: You may want to use the following format:
      John Doe<jdoe@somewhere.com>
   This would display as 'John Doe' to the recipient (rather than 'jdoe@somewhere.com')

   • 'Subject' line that will appear in the email.
   • 'body' of the email, providing any important information you want to send to every guest.
   
   Note - you will be able to edit the details of the confirmation email once your event is live.

Payment Information:

1. Which payment options you would like on the form - credit card, cheque, cash, invoice.
2. If accepting credit cards, please indicate what type of credit cards you accept.
3. Member and Non Member pricing if applicable.
4. Early bird pricing and dates pricing changes if applicable.
5. The price options must indicate whether applicable taxes are included in your prices, or are to be added on.  If tax is to be added on, please indicate the rate (ie: GST= 7%).
6. The email address that encrypted transaction information should be sent to if using manual processing.
7. Online merchant account and gateway company details if using automatic processing.
8. A cancellation policy if you have one, this is a requirement if you are automatic credit card processing.

Image specifications for online forms
 
ePly's clients are responsible for providing all graphic images to be used on their online forms in a ready to use format. Service charges may apply if ePly Services is required to modify an image to make it work on the online form.

To avoid service charges, please observe the following criteria:

1. Images need to be saved in JPEG or GIF file formats.
2. Images must not exceed 700 pixels in width.
3. Image resolution should be 72dpi.
4. Image file sizes should be kept as small as possible. Some people may be accessing the internet with a slower dial up connection and a 100kb file can take up to 30 seconds to download. File sizes should be less than 30kb.
   
   If you are unable to get your images to meet the above criteria, ePly Services is happy to provide the following services at no charge:
   
   • resize an image
   • change the file format
   
   For graphics work beyond this, we are available to make changes such as cropping images, removing backgrounds, altering colours, merging images etc. at the hourly rate quoted in your contract billed in fifteen minute increments.
   
   Please note – when a client requests ePly Services to resize an image the quality of the image may deteriorate depending on the amount of resizing required and the file type. If the image deteriorates beyond the satisfaction of the client, the client is responsible for providing a more appropriate image.